Terms & Conditions
Thank you for choosing our product. Please read the following terms carefully to understand your warranty coverage.
Warranty Coverage
The product comes with a 15 days limited warranty from the date of purchase.
To claim the warranty, the original invoice must be presented.
In case the invoice is lost, the courier tracking number or order number may be required. Without either document, the warranty claim will be considered void.
Warranty Claim Will Not Be Accepted In The Following Cases:
Water Damage: Damage caused by water or liquid exposure.
Physical Damage: Including breakage, cracks, or misuse.
Missing Documentation: If both the courier tracking number or order number and invoice are unavailable, the warranty claim will not be accepted (void warranty).
Our team at Stitch by KMS will inspect the product for eligibility against the above terms.